FAQ

Frequently Asked Questions

How long will my order take to arrive?
Orders are processed within 3–10 business days, and delivery typically takes 7–14 business days after that. You'll receive a tracking number by email as soon as your order ships.

How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking details. You can also check your order status by logging into your account.

What is your returns policy?
We offer 30-day returns. Please note that return shipping costs are the customer's responsibility — see our Refund Policy page for full details.

How do I contact customer service?
Email us anytime at support@mila-monroe.com — we aim to respond within 24–48 business hours.